Privacy Policy for Ship Tracker

By Zen Tech
 Effective Date: June 30, 2024
 Contact Email: devnest107@gmail.com

At Zen Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the Ship Tracker mobile app, website, and related services. We value your trust, and this document outlines your rights, our responsibilities, and how your data is handled.

 1. What Information We Collect

We collect different types of data depending on how you use the Ship Tracker app. These include:

a. Device and Usage Information

  • Device type (e.g., Android, iOS)

  • Operating system version

  • App version and features used

  • IP address

  • Timestamps of your activity

  • Crash logs and error reports

b. Location Information

  • Real-time GPS data (with your permission)

  • Locations of vessels and saved routes

  • Area-based searches and usage patterns
     Note: We only collect this data when the location feature is enabled.

c. Vessel and Navigation Data

  • Saved ship locations, routes, markers, or notes

  • Shared content (e.g., when you contribute to the map or share data with others)

d. Communication Data

  • Feedback you submit

  • Contact with customer support

  • Responses to surveys or in-app forms

e. Payment and Subscription Data

  • Your name and contact info (if purchasing)

  • Transaction ID and purchase status
     Note: We do not store or access your credit/debit card information. Payments are handled securely through platforms like Google Play or Apple App Store.

2. Why We Collect Your Information

We use your data to improve your experience and ensure our services function securely and efficiently:

a. To Create and Manage Your Account

  • Provide secure login access

  • Manage preferences and settings

  • Enable backup and syncing across devices

b. To Provide Core Features

  • Track and display ship/vessel positions

  • Navigate using real-time marine data

  • Share routes or markers with friends

c. To Improve App Performance

  • Analyze how features are used

  • Detect and fix bugs

  • Develop new tools and enhancements

d. To Communicate With You

  • Send notifications or alerts (with your consent)

  • Respond to support queries

  • Inform you of updates or important policy changes

e. For Safety and Fraud Prevention

  • Monitor suspicious activity

  • Prevent abuse or misuse of app features

  • Comply with legal obligations

3. How Location Data is Used

We only access your location when:

  • You enable location services in the app

  • You use a feature that needs real-time GPS (like finding nearby ships)

We do not track your location in the background or share your GPS data without your knowledge.

You can disable location access at any time in your device settings.

4. How We Store and Protect Your Data

We use industry-standard security measures to protect your data, including:

  • End-to-end encryption for sensitive data

  • Secure servers (based in the U.S. and Europe)

  • Role-based access control (only authorized staff can access your data)

We retain your data as long as your account is active. You may request deletion at any time.

5. International Data Transfers

Since we operate globally, your data may be transferred to and stored on servers outside your home country, such as in the United States or the European Union. These transfers are protected by standard contractual clauses approved by international privacy regulators.

6. When and Why We Share Your Information

We do not sell your personal data to anyone.

We only share your information with:

  • Cloud service providers (for hosting and syncing your data)

  • Email/SMS services (for sending notifications, if enabled)

  • Analytics partners (to improve app functionality)

  • Legal authorities if required by law (e.g., in response to court orders or fraud investigations)

7. Cookies and Tracking Technologies

When you visit our website or use certain app features, we may use:

  • Cookies

  • Device identifiers

  • Anonymous analytics tools

These are used only to improve performance or security. We do not use cookies for targeted advertising.

You can disable cookies in your browser or device settings.

8. Analytics and Crash Reporting

We use trusted third-party services like:

  • Firebase (for crash reports and push notifications)

These services help us identify problems, improve navigation, and track the success of new features. All analytics data is anonymized.


9. Your Rights

Depending on your location (such as the EU, UK, or California), you have the right to:

  • Access your data

  • Correct or update your information

  • Delete your account and all related data

  • Download a copy of your data

  • Opt-out of marketing emails or messages

  • Withdraw consent for specific features (like GPS or push notifications)

To exercise your rights, you can:


10. How to Manage Your Data

You can manage most settings directly within the Ship Tracker app, including:

  • Turning location access on/off

  • Sharing or unsharing your saved routes

  • Deleting saved data

  • Opting out of location sharing or marketing emails

For deletion requests, contact our support team, and we will erase your data within 30 days.

11. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in features, legal requirements, or services. When we do:

  • We'll update the "Effective Date" at the top

  • We may notify you via email or in the app

  • Any significant changes will require your consent again

12. Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy or how we handle your data, you can reach us at:

Zen Tech
 📧 Email: devnest107@gmail.com

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